Itinerary Planner Guide

Build, manage and submit travel requests.

Learn how to use the Kavaya TravelHub Itinerary Planner and AI-Assisted Request Builder to create clearer, faster and more structured enquiries.

What is the Itinerary Planner?

The Itinerary Planner is a TravelHub tool that helps you collect selected products, services and travel ideas into one structured request. It is designed for travel agents, tour operators and wholesalers who want to build clearer enquiries and reduce back-and-forth communication.

You can use it for simple product requests, multi-day itineraries, tailor-made travel, small group ideas, series departures and special interest journeys.

Building an Itinerary

The planner works best when you start with the products or destinations that already match your client’s idea. You can then add notes, routing ideas, budget information and special requirements before submitting your request.

1

Search Products

Use the Product Library, Travel Collections or search tools to find relevant hotels, journeys, excursions and services.

2

Add to Planner

Add selected products directly into your itinerary request from the product pages or collection areas.

3

Review Services

Check the services included in your request and add any notes that help us understand the client’s needs.

4

Add Details

Include travel dates, budget, routing ideas, passenger details, hotel preferences and special interests.

5

Submit Request

Send your completed request to our team for review, quotation and next steps.

AI-Assisted Request Builder

You do not need a finished itinerary to start a request. The AI-Assisted Request Builder helps turn rough ideas, client wishes or routing notes into a more structured enquiry.

This is especially useful when your client has a general travel idea but the exact itinerary still needs to be developed.

Example input:
  • Family of four
  • Vietnam and Cambodia
  • 14 days in October
  • Mid-range hotels
  • Culture, food and light adventure
  • Private touring preferred
💰

Budget Estimate

Add an approximate budget or price expectation so our team can recommend suitable products and service levels.

📝

Client Notes

Use notes to explain client interests, travel style, mobility needs, hotel preferences or special requirements.

📩

Clear Submission

A structured request helps our team understand the enquiry faster and reduces unnecessary follow-up questions.

What Happens After Submission?

After you submit your request, our team reviews the details and coordinates the quotation or booking workflow depending on the request type.

Submitted
Under Review
Quotation
Revision
Confirmation
Booking Support

Tips for Better Requests

The more context you provide, the better our team can respond with relevant product ideas, pricing and routing suggestions.

Include exact or approximate travel dates.
Mention preferred countries, cities or regions.
Add client interests such as food, culture, nature, history or adventure.
Share budget expectations where possible.
Note preferred hotel standards or specific hotel names.
Add any mobility, dietary or special requirements.

Need help with the planner?

If you need assistance using the Itinerary Planner, AI-Assisted Request Builder or TravelHub request workflow, contact our support team.

travelhub@kavaya.travel
Agent Kavaya
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